They offer a preferential rate in standard class on the following routes:. Early Bird tickets can only be used on services into London, departing Monday to Friday before 7. You can make your return journey at any time of the day and use any permitted route and train from London, apart from high speed services. These are not available to use on any high speed services or on our contactless smartcard The Key.
You can buy these season tickets online , from our Southeastern app or from our ticket offices and ticket vending machines at Gravesend and Meopham.
Child Season Tickets are perfect for school travel and are available for anyone under A photocard will be required, these can be obtained from any ticket office. Proof of date of birth will be required. If purchased before turning 16, a child season ticket can expire up to a maximum of 4 months after their 16th birthday.
Buy a Season Ticket. Season Tickets save you money on your regular journeys If you make the same journey regularly, it may be worth buying a Season ticket. Helping you get the best value for your journey If you are planning to travel regularly on weekdays during peak times, our new Season Ticket Calculator will help you find the best value ticket for your journey.
Total period cost Please note annual leave is not factored in to the calculation of the Total period cost. For 12 calendar months of travel, the Flexi Season ticket Total period cost will vary depending on how many days a week you plan to travel.
For travel up to 2 days a week for 12 calendar months, the calculation for the Total period cost is based on 12 x Flexi Season tickets. If you plan to travel more than 2 days a week for 12 calendar months, more than 12 Flexi Season tickets will be needed and the calculation for the Total period cost will reflect that. Customers travelling 3 days per week If you are travelling 3 days per week, you will need more than one Flexi Season ticket in a month.
Why not switch to The Key? Book direct with Southeastern: No booking fees Access to offers, discounts and competitions with Southeastern Rewards Travel safely with our contactless smartcard, The Key. Flexi Season tickets If you're planning to travel to the office a couple of times a week, our brand new Flexi Season ticket could be the perfect option and offer you better value for your commute.
Disabled Persons Railcards are only available from the Railcard website Buy your Annual Season Tickets online , from our Southeastern app or from our ticket offices.
Monthly and Custom Season Tickets If you want to plan ahead on a short-term basis, our Monthly Season tickets are an ideal choice. Any additional charge or refund will be based on the ticket prices when the original Season Ticket was bought, pro rata to the periods before and after the changeover. No administration charge is made. Any ticket that has already been exchanged in this way may be accepted for further exchanges if necessary.
Refunds If you no longer need your Season Ticket, you can apply for a refund from the retailer you bought it from. You will need to return the Season Ticket to the retailer, except where the retailer can remotely cancel the Season Ticket. Any refund is calculated from the date the Season Ticket is returned to the retailer or the date the retailer has cancelled the Season Ticket for further use, and will be the difference between the price you paid and the cost of a ticket or tickets for the period for which you have actually used the ticket up to the date the Season Ticket has been returned or disabled for Flexi Season Ticket refund calculation — see 4.
Additional conditions specific to Flexi Season Tickets You must apply for a refund before the end of the Day validity period. Where the price is higher between the destination and origin of the Flexi Season for the appropriate ticket s to travel at peak time, covering one return journey, this higher price will be used in the refund calculation.
The refund calculation will be based on the price of the appropriate peak time fare as it was on the start date of your Flexi Season. Refund Eligibility There must be at least seven days remaining on a monthly or longer Season Ticket, or at least three days remaining on a 7-Day Season Ticket to obtain a refund although on some 7-Day Season Tickets there may be no refund value after three days of use, dependent upon the relevant Anytime Day Return price.
Flexi Seasons can only be refunded within their Day validity period, regardless of number of unused days held. Refunds are permitted on Duplicate Season Tickets. Please ask your retailer for more details. In cases of illness, the refund can be backdated if you can produce evidence such as a medical certificate for a period before you request a refund, provided that you have not started travelling again using your Season Ticket since your illness.
Additional conditions specific to Flexi Season Tickets If you can provide evidence such as a medical certificate that you were not able to apply for a refund before the end of the Day validity period because of illness, your retailer will still consider your refund application.
Child discount is available on Season Tickets. Lost or stolen Season Tickets or photocards If you lose your Season Ticket or it is stolen, report this immediately to the retailer from whom you bought it.
If you or we cannot recover the lost or stolen ticket, we will then consider an application for a duplicate ticket, if the original was issued for a period of one month or more. We may ask you or others for information. There is an administration charge when we issue a duplicate Season Ticket. We will refund with no administration charge the cost of tickets you buy while you are waiting for the duplicate ticket to be issued, if you hand these tickets in.
If you lose your photocard or it is stolen, we can issue a new one, for which a further passport-type photograph is required. If we need to reissue your Season Ticket, an administration charge will be made. Requirement to Show Season Tickets including dead battery on a mobile device - Damaged or defective Season Tickets You must always hold a valid ticket to travel and it must be readable by rail staff and validators.
If your valid Season Ticket is damaged, illegible or defective, for example it will no longer work in ticket gates, it will be replaced by the retailer from whom it was purchased, provided the retailer which sold it can confirm the ticket is still valid. Where your Season Ticket is held on a defective smartcard e. If your Season Ticket is held on a mobile device, you are responsible for ensuring that your Season Ticket can be scanned and your device has enough battery for the duration of your journey.
In order to claim such a refund, you will need to provide the retailer from whom you bought your Season Ticket with your Season Ticket and photocard if applicable , together with the additional Tickets you have purchased or any Penalty Fares notices. A maximum of two refund claims on tickets purchased when a Season Ticket cannot be presented will be considered in any month period regardless of the number of Season Tickets bought during that time.
Additional conditions specific to Flexi Season Tickets We will not make any refund on additional tickets purchased when you forgot to carry your Flexi Season ticket. Annual Gold Card terms and conditions. You might also like. Season tickets If you travel on the same route regularly, you could save money and time with a season ticket Learn more. Monthly season tickets Buy a monthly season ticket with auto-renewal to save money and time Discover monthly season tickets. Monthly plus season tickets Need more than one month?
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